Why? Because these email accounts often have an automatic spam filter that hides emails sent from any retail website. This is a common query that we receive from customers who have Gmail, Yahoo, Hotmail and similar POP email accounts. One will be your order confirmation email and the other will have the subject line "Your Lonely Planet content" and will have a button to take you to your downloads.Ĭan't find the emails? Check your spam or junk folder (or even the deleted items folder) as you should find your confirmation email has been filed here. You will receive two emails if you have purchased digital products. We provide you with links to your downloads at the time of purchase (on the order confirmation page), and also send them through via email so you can download your ebooks and chapters on the go. Make sure you have the latest version of Adobe Readerįor the full terms and conditions that apply to your purchases from the Lonely Planet Shop, please click here. Where are the files I downloaded - I can't find them?!
What devices can I download the ebook to?
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